Terms of service

Last updated: 14 April 2026

These General Terms of Use (hereinafter the "GTU") govern access to and use of the website www.arthurarthur.fr (hereinafter the "Website") and the services offered thereon.

By browsing the Website, you unconditionally accept these GTU and our Privacy Policy.

Article 1 – Access to the Website

The Website is freely accessible to any user with an internet connection. Costs related to connectivity (hardware, software, internet access) are the sole responsibility of the user.

By using the Website, you declare that you are of legal age or that you have the authorisation of a legal guardian.

Article 2 – Customer Account

Creating a customer account is not required to browse the Website, but may be necessary to place an order or access certain features (order history, saved addresses, etc.).

You undertake to provide accurate, complete, and up-to-date information.

You are responsible for the confidentiality of your login credentials and for all actions carried out through your account.

In the event of fraudulent or suspicious use of your account, you must notify Arthur Arthur as soon as possible.

Article 3 – Use of the Website

You undertake to use the Website in compliance with applicable laws and regulations, and agree not to:

infringe the rights of Arthur Arthur or any third party,
attempt to gain unauthorised access to the back-end or to data not intended for you,
disrupt the proper functioning of the Website (viruses, overloading, bots, mass scraping, etc.),
use the Website for fraudulent or malicious purposes.

Arthur Arthur reserves the right to suspend or terminate access to any user account in the event of non-compliance with these GTU, without prejudice to any legal action.

Article 4 – Website Content and Intellectual Property

All content on the Website (text, photographs, videos, drawings, logos, visual identity, product designs, etc.) is protected by copyright and, where applicable, by trademark law.

Such content is the exclusive property of Arthur Arthur or its partners, unless otherwise stated.

Any reproduction, modification, distribution, representation, or exploitation — in whole or in part — of the Website or any of its elements, without the prior written authorisation of Arthur Arthur, is strictly prohibited.

Article 5 – Products and Information

The information and visuals presented on the Website are provided for indicative purposes only.

Despite the care taken, differences in colour, appearance, or rendering may exist between photographs and the final Product, depending on the screen and settings used, or the handcrafted nature of the pieces.

Arthur Arthur reserves the right to modify at any time the content of the Website, product descriptions, prices, and availability, without prior notice.

The terms and conditions applicable to the purchase of Products are set out in the General Terms and Conditions of Sale (GTC).

Article 6 – Links to Third-Party Websites

The Website may contain links to third-party websites (social media, press, partners, etc.).

Arthur Arthur exercises no control over these websites and cannot be held responsible for their content, operation, or any damages that may result from their use.

Users are encouraged to review the terms of use and privacy policies of any third-party websites they visit.

Article 7 – Shopify Platform and Relationship with Shopify

The Website and online store are hosted and powered by the Shopify platform.

Orders placed through the Website are concluded directly between the Customer and Arthur Arthur. Shopify acts solely as a technical service provider (hosting, e-commerce infrastructure, payment processing, etc.).

By using the Website, you acknowledge that certain data (technical and transactional) will be processed by Shopify in the context of providing these services. For further information, please refer to Shopify's Privacy Policy as well as our own.

Article 8 – Personal Data

Use of the Website involves the collection and processing of certain personal data (contact form, orders, newsletter sign-up, etc.).

These processing activities are described in our Privacy Policy, accessible on the Website.

By using the Website, you accept the processing activities described in that policy.

You have the right to access, rectify, object to, and request the deletion of your personal data by contacting: contact@arthurarthur.fr

Article 9 – Reviews, Feedback, and User-Generated Content

You may be invited to leave a review, comment, or feedback about the Products or the Website.

By submitting such content, you:

warrant that it does not infringe the rights of any third party (image rights, defamation, intellectual property, etc.),
authorise Arthur Arthur to use, reproduce, adapt, and distribute that content for the purpose of promoting its Products and services (website, social media, newsletter, etc.), with due respect for your anonymity if you so wish.

Arthur Arthur reserves the right to moderate or remove any content that is unlawful, offensive, defamatory, discriminatory, obscene, or unrelated to the Products or the Website.

Article 10 – Liability

Arthur Arthur makes every effort to ensure access to and proper functioning of the Website, but cannot guarantee:

the complete absence of errors or interruptions,
compatibility of the Website with all hardware or configurations,
absolute security of data transmissions over the internet.

Arthur Arthur cannot be held liable for any direct or indirect damages resulting from:

inability to access the Website,
use or inability to use the Website,
any malfunction, bug, virus, or other technical issue.

The purchase of Products on the Website is governed by the GTC, which set out the respective responsibilities of each party in the context of a sale.

Article 11 – Amendments to the GTU

Arthur Arthur reserves the right to amend these GTU at any time, in particular to reflect changes to the Website, the services offered, or applicable legislation.

The version in force is the one accessible online at the time of browsing.

By continuing to use the Website after the GTU have been updated, you accept the revised terms.

Article 12 – Governing Law and Jurisdiction

These GTU are governed by French law.

Any dispute relating to the use of the Website will be submitted to the competent courts within the jurisdiction of Marseille, subject to any mandatory rules of jurisdiction applicable to consumers.